Inspired Incentives

How to Keep Customers Motivated – Entrepreneur Reblog

Posted by Chris Largent

Fri, Jul 07, 2017 @ 11:31 AM

A while ago, Entrepreneur had a guest writer, Andrew Reid, write a piece on keeping customers motivated to come back to your business.

Reid, the Founder and President of Corporate Innovation at Vision Critical, highlighted some interesting points in his article, entitled 4 Strategies to Keep Customers Coming Back. Besides offering sound advice, we thought this blog article was particularly fitting during our month of Motivating through the Summer.

Here are a few of our personal takeaways from that article and how they specifically apply to the incentive industry and keeping your customers motivated.

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Topics: motivation, customers

3 Reasons Why Group Incentive Travel Is Right for You

Posted by Devin Ferreira

Tue, Jun 27, 2017 @ 11:30 AM

Back in 2010, the Incentive Research Foundation (IRF) released a white paper entitled “Anatomy of a Successful Incentive Travel Program,” which detailed what an effective incentive group trip might look like. Based on this research, the IRF concluded that there are 5 key ingredients necessary for incentive travel to be successful. These ingredients are as follows:

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Topics: Group Incentive Travel

Fulfillment Partner vs. Strategic Partner

Posted by Kate Cardoso

Fri, Jun 23, 2017 @ 10:44 AM

Fulfillment Partner vs. Strategic Partner

There are plenty of decent fulfillment partners out there for your meeting/event/group incentive travel needs. A fulfillment partner provides support and executes based on the specific instructions you provide. Those instructions might include the following:

  • Book 100 rooms for the nights of April 3 – 7
  • Find a buffet menu for 200 people for $150 or less
  • Book airport transportation for all attendees
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Topics: Group Incentive Travel, Outsourcing

What Incentive Destination Are You?

Posted by Chris Largent

Mon, Jun 19, 2017 @ 12:20 PM

Have you ever asked yourself, "where should I travel with my top performers?" This can be a hard question. You want to bring them on a trip they'll remember and feel rewarded by, but where should you go? 

Well, we've put together a 5 question quiz so you can find out! Enjoy!

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Topics: Group Incentive Travel

3 Reasons to Outsource Your Group Incentive Travel Programs

Posted by Chris Largent

Thu, Jun 08, 2017 @ 02:21 PM

The Perks of Outsourcing  

At one point or another, you’ve probably had to tackle this question, “Should I outsource?” Whether it’s your marketing efforts, your HR department, or a big IT project, there are arguments both ways.  

You may already be allocating the job to internal staff. Is it being sufficiently handled? Are you truly satisfying the participants of the program, or could it be better?

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Topics: Group Incentive Travel, Outsourcing

3 Incentive Solutions to the Amazon Problem

Posted by Chris Largent

Tue, May 16, 2017 @ 11:01 AM

The Amazon Problem, Part 3.

When it comes to online retail, Amazon is a giant. Multidimensional advancements for the company, such as its growing Web Services platform, have been driving many other aspects of its business. It’s almost like wherever Amazon has failed, it always has another tendril of success to lift itself up.

But we’ve talked enough about Amazon and the challenges it presents. We’re here now to talk about you and what you can do to compete.

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Topics: Amazon, HVAC

HMI's New App Gets an A+

Posted by Chris Largent

Tue, May 09, 2017 @ 10:30 AM

HMI’s Group Incentive Travel Programs See Fantastic Results with New App

Here at HMI, we’re always asking ourselves how we can further improve our clients’ onsite experiences, whether it’s an incentive travel program, meeting, convention, or special event.  If you’ve ever run one of these programs, you know how difficult it can be to communicate last minute changes and updates with your participants, especially last minute changes. 

This is why we decided to implement a mobile app into all of our group travel programs. This app, TripBuzz, is used as a seamless communication tool between the attendees and the administrators of the trips. It makes the trips even more engaging, as it provides attendees with an exclusive forum where they can network, share photos, and get all of the important trip details.

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Topics: Group Incentive Travel, App

Partner Channels Aren’t For Everyone… Here’s Why.

Posted by Chris Largent

Fri, May 05, 2017 @ 12:31 PM

Top Takeaway from Move the Channel’s Thinking about building a partner channel… Don’t bother.

Recently, HMI Regional Vice President and Founder/Chief Writer of Move the Channel, Travis Smith, wrote an article called Thinking about building a partner channel… Don’t bother. This article was posted to a LinkedIn group called Move the Channel. This is a closed group created to be a source of insights and thought leading discussions around channel marketing, sales, planning, and enablement.

Here is the article: Thinking about building a partner channel... Don’t bother.

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Topics: Channel Incentives, Partner Channels

How to Stop Amazon from Taking Your Business

Posted by Chris Largent

Wed, Apr 26, 2017 @ 02:59 PM


The Amazon Problem, Part 2.

Amazon can be a menace for a lot of businesses, large and small. Its aggressive expansion into any and all industries, along with its long list of competitive advantages, make the online retailer almost untouchable.

In a past post, we lamented some ways in which this not-so-friendly giant might be encroaching into your territory.

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Topics: Amazon, HVAC

How to Increase Share of Wallet: Why Loyalty Is So Fierce

Posted by Chris Largent

Wed, Apr 19, 2017 @ 11:17 AM

Inspire True Loyalty.

Loyalty is the cornerstone for any business, especially for HVAC. Sure, there is something to be said for new customers and business partners, but who can you rely on at the end of the day to give you the business that keeps you in business. 

It’s that contractor, the one who hits his monthly goal with you without fail.

It’s the dealer, the one who buys from you even when the guy down the street has a slightly lower price.

It’s that distributor, the one who gives you the share of his wallet and enables you hit your own goals every month.

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Topics: HVAC, Loyalty