Recently, a manufacturer we have worked with for several years wanted to shake things up a little bit by changing their rewards program perspective. This manufacturer owns their distribution channel and wanted to close the 4th quarter strong with an exciting program to motivate their customers. Working with the manufacturer, HMI helped create a customer incentive program to reward based on individual incremental sales and gross margin.
Wed, Mar 22, 2017 @ 03:00 PM
Topics: Sales Growth
Thu, Aug 06, 2015 @ 12:00 PM
A while back on our blog, we started to discuss what it means to be a full-service performance improvement company. Well, I thought it was time to update the conversation by offering my own personal take on the topic.
Mon, Mar 10, 2014 @ 02:02 PM
In order to succeed in the world of performance improvement, you have to be smart and reliable when it comes to providing your clients with the right rewards structure. This includes everything from updated catalogues and breadth of offerings, to marketing savvy and fulfillment capabilities. You need to provide the merchandise, travel, and experience rewards that will motivate employees and customers across the whole spectrum of industry. Most importantly, you need to be able to do this efficiently, and at a price that’s competitive. All of this is a given.
Tue, Oct 29, 2013 @ 03:05 PM
Fri, May 17, 2013 @ 03:45 PM
Thu, Nov 15, 2012 @ 01:38 PM
Thu, Sep 20, 2012 @ 12:43 PM
In my many years of selling incentive programs to clients, I’ve found that one of the most critical components of the program is the launch. Without a successful launch, the program can turn into a lose-lose situation for everyone involved, including the client and their customers. It is very important that a comprehensive plan is developed prior to launching a program. Some of the most critical steps in launching a program are:
Thu, Jul 26, 2012 @ 10:01 AM
Customer service is critical in all businesses, especially in the incentive world. With more and more companies outsourcing this service, HMI has made a commitment to always have our own customer service employees, because having our own customer service really can help with the overall success of a program.
Fri, Apr 27, 2012 @ 01:06 PM
One of the biggest challenges that companies face today is the fact that many people only stay at their current jobs/roles for less than five years. As someone who has been in the incentives industry for many years, I know firsthand what a high turnover rate can do to incentive and loyalty programs. Once I establish a relationship with a new client and help them create an incentive program, I encourage them to follow a few of the best practices I have observed over the years when it comes to ensuring the success of a rewards program.
Fri, Mar 30, 2012 @ 09:39 AM